Return & Exchange Policy

Your satisfaction is our top priority! If you do not absolutely love (Size issue, stains, condition, damages etc) your new clothing purchase at Martha mode, you may return the item(s) for a full refund of the purchased price in person at our Martha Mode store. Please be adviced that the refund is only for clothes which are not washed, worn or even torn but returned in the full condition as at the time of collection. If clothes are worn, torn or stained in any manner we will not refund at all. You must note that Martha Mode is not a rental store. Should there be no defects on the clothes that have been bought or size issue, there will be no refund at all.


What can I return or exchange?

We’re sorry things didn’t work out! We will gladly refund or exchange all unwashed and unworn clothing in its original condition within 5 days of your order or collection date when accompanied by the original receipt listing the price paid (Subject to the above)